To avoid jams make sure to check the following.Īre there any foreign objects around the paper output slot?Īre there any foreign objects around the front tray? If an error message displays, a piece of paper may remain inside the machine. Is there any paper in the right or left side space (B) inside the machine?Ĭlose the paper output cover, reload the paper, and reprint if necessary. Is there any small paper still inside the machine? Is there any paper under the cartridge holder? Make sure that all the jammed paper is removed. If the paper is rolled up, pull it out slowly.If the jammed paper is under the cartridge holder, grasp the holder and slowly slide it to the right or left edge (whichever is easier). Open the paper output cover and remove any paper from the front tray.īe careful not to touch the clear film (A). If the paper or your hands blot or scratch the film, the machine can be damaged.

Turn the printer off, and unplug the power cord. If you can't remove the paper from the front or back of the machine, or if the paper tears and jams inside the machine, follow the steps below. Reload the paper and reprint if necessary. Plug the machine back in and turn it back on. Slowly pull out the jammed paper. If the paper is rolled up, grasp the edge of the paper to remove it.Ĭlose the transport unit and return the printer to it's normal position. Support the machine with your hand so that it doesn't fall down. Push the open lever (A) to open the transport unit. When you stand the machine, hold it securely and be careful not to hit it on a hard object. Stand the machine on a wide and flat surface such as a desk.

If you can see the jammed paper at the front tray, stand the machine with the front tray open. Turn the machine off, then unplug the power cord.Ĭlose the document cover, then stand the machine up with the right side facing down. If you can't see the paper at the paper output slot or at the front tray, you will need to remove the paper from the transport unit. To prevent jams, we recommend paper other than A5 size to print documents. If you turned off the machine in step 1, all print jobs in the queue will cancel. Reload the paper, and tap Stop / Reset on the machine. The paper may eject automatically.īe careful not to force the paper out or it may damage the machine. Slowly pull out the paper with both hands so the paper doesn't tear. If you can't pull the paper out, turn the machine off and back on. If you can see the jammed paper in the paper output slot, follow these steps: Follow the steps below to remove a paper jam from the front of the machine (output slot), the back of the machine (transport unit), or the inside of the machine.

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